1. Definitions

• “Company” refers to PINAKA POS, operated by Alekta Solutions.

• “User” means any person, business, or entity accessing or using our Services.

• “POS System” includes our software, hardware, support tools, and integrated services.

2. Use of Services

You agree to use PINAKA POS only for lawful purposes. You may not:

• Use our software for fraudulent or unauthorized transactions.

• Modify, reverse-engineer, or reproduce any part of our platform.

• Interfere with the system’s functionality or access without permission.

3. Account Registration

To use certain features, you must create an account. You are responsible for keeping your login details secure and agree to notify us immediately of any unauthorized use.

4. Payments and Billing

All pricing for PINAKA POS products and services will be disclosed upfront. You agree to:

• Pay all applicable fees as outlined in your plan or agreement.

• Provide valid payment information and keep it up to date.

• Accept any transactional processing via Clover or CardKnox.

Failure to pay may result in suspension or termination of your access to the system.

5. Intellectual Property

All content, software, trademarks, and logos used by PINAKA POS are the property of Alekta Solutions or its partners. You may not use or reproduce any content without our written permission.

6. Software License

We grant you a non-transferable, non-exclusive license to use the PINAKA POS software solely for business purposes. This license terminates upon breach of these Terms.

7. Hardware and Warranty

If you purchase hardware from us, warranty terms will be shared at the time of purchase. Third-party hardware components may be subject to manufacturer warranties.

8. Service Availability

We aim for 99.9% uptime but do not guarantee uninterrupted service. We may suspend access temporarily for maintenance or security reasons.

9. Limitation of Liability

PINAKA POS is not liable for any indirect, incidental, or consequential damages, including loss of profits, data, or goodwill, arising from the use of our system or services.

10. Termination

We reserve the right to suspend or terminate your account at our discretion, especially in cases of:

• Violation of these Terms

• Non-payment

• Fraudulent activity

11. Privacy

By using our services, you also agree to our Privacy Policy, which explains how we collect, use, and protect your data.

12. Changes to Terms

We may update these Terms from time to time. When we do, we’ll revise the “Effective Date.” Your continued use of the Services after such updates constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of [Insert Your Country/State], without regard to its conflict of laws principles.

14. Contact Us

If you have questions about these Terms, please contact us:

📧 Email: info@pinakapos.com
🕘 Business Hours: Mon–Fri: 9 AM – 6 PM | Sat: 10 AM – 4 PM