📋 1. Information We Collect

We collect information in several ways, including:

a. Personal Information

• Name, email address, phone number

• Billing/shipping addresses

• Payment and transaction details

b. Business Information

• Store name, type, size, and location

• Product and sales data (via POS system)

c. Technical Data

• Device information (IP address, browser type, cookies)

• Usage data (how you interact with our website and services)

🛠️ 2. How We Use Your Information

We use your data to:

• Set up and maintain your account

• Process orders and transactions

• Provide technical support and updates

• Improve our services and user experience

• Send important communications (e.g., invoices, alerts, updates)

• Comply with legal obligations

🔗 3. Sharing of Information

We may share your information with:

• Payment processors (e.g., Clover, CardKnox) to complete transactions

• Third-party service providers who assist with hosting, analytics, or support

• Legal authorities if required to comply with laws or regulations

We never sell your personal information to third parties.

🍪 4. Cookies and Tracking

Our website uses cookies and tracking technologies to:

• Understand how visitors interact with our site

• Remember user preferences

• Improve website performance and marketing

You can disable cookies in your browser settings, but this may limit certain features.

🔐 5. Data Security

We implement industry-standard security measures (encryption, firewalls, secure access controls) to protect your personal and business information. However, no method of transmission is 100% secure.

🌍 6. International Data Transfers

If you’re located outside of our operational region, your information may be transferred and stored on servers in countries that may not have equivalent data protection laws.

👤 7. Your Rights

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

• Access or correct your personal data

• Request deletion of your data

• Object to or restrict certain data processing

• Request data portability

To exercise your rights, contact us at info@pinakapos.com.

🧒 8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

🔄 9. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services means you accept the revised terms.

📞 10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

📧 Email: info@pinakapos.com
📍 Business Hours: Mon–Fri: 9 AM – 6 PM | Sat: 10 AM – 4 PM